FREQUENTLY ASKED QUESTIONS
Yes, you can! All garments supplied to All-County Apparel for screen printing services must be new and unwashed. Clients are required to provide us with a detailed list/ breakdown of all the apparel that is to be used per order/ design. Drop shipments must have the Invoice # and Job Name clearly labeled on the box or used when ordering the apparel from the distributor. When ordering/drop shipping garments, the following ship to format should be used:
All-County Apparel
785 Totowa Rd
Totowa, NJ 07512
PO: Your Invoice # and Job Name
Unsorted orders may be subject to a sorting fee of $50.00. This does not apply to drop shipments coming from a major distributor. Individually bagged apparel may be subject to a $0.25 per piece un-bagging fee. Clients must supply a detailed list of garments being supplied, including brand, style number, color and size, prior to drop shipping or dropping off garments in order to avoid sorting fees.
All-County Apparel, LLC will not be responsible for any manufacturer, mill or vendor defects on provided garments.
Returns are the client’s responsibility. If an order has been canceled and apparel must be returned, an RA and UPS Shipping Label must be supplied to All-County Apparel. Additional fees not to exceed $5 per carton may apply on any garments that must be returned on behalf of clients.
All-County Apparel, LLC may be unable to decorate and therefore refuse to print on certain garment types. Please contact our Customer Support Team before placing an order if it contains an uncommon apparel type or material.
Any garments left with All-County Apparel, LLC for more than 90 days are considered abandoned and will become property of All-County Apparel, LLC with the intention of donation or discardment.
Why this policy? We receive dozens of boxes every day. It is very easy for unlabeled carton(s) to get buried in the mix. These important details allow us to identify, sort, and check in your apparel for production. Sorting and un-bagging blank apparel requires additional time and labor. Sorting and un-bagging fees are in place to cover this expense.
When it comes to pricing your quote, there are five main things we consider: 1. Quantity 2. Garment Style 3. Garment Color 4. Design Placements 5. Decoration Method(s)
Pro Tip: If you’re looking to save money, limiting your ink colors, increasing your order quantity, or selecting a different garment style may lower your cost pretty significantly.
If you need a quote, feel free to give us a call, or Get a Quote.
Embroidery minimums are generally 12 pieces per logo. However, we make exceptions for special projects and existing customers.
We can digitize your logo using any digital image. You can send us the artwork of your logo in any computerized format such as JPG, PDF, EPS, AI.
If you already have your logo digitized, you can email it to us and avoid the setup fee. However, your logo must be in a DST format. Acceptable embroidery files include Tajima, Barudan, and Melco digitized embroidery files. We recommend you include a JPEG, and any vectore files (AI or EPS) file along with the digitized file. All-County Apparel is not responsible for the embroidery quality of customer supplied DST files.
We can modify the original size and colors of your logo. We can also include extra lettering lines to your logo. However, if you need to modifity another part of the design, we many need to re-digitize your logo.
Standard production is guaranteed to be completed and ready for pick-up or delivery within 14 business days!
Rush Order spaces are limited. Rush Orders are not always possible and must be approved by All-County Apparel. Rush charges apply to production time only. If an order is being shipped, All-County Apparel is not responsible for delays on the part of the shipping carrier. The amount of time it takes a carrier to deliver the order is not guaranteed by All-County Apparel. We have absolutely no control over delays caused by UPS or other carriers that may be used.
For more informastion, head to Delivery & Turnaround!
Yes, you can, as long as the embrpoidery remains the same!
Yes, for special projects and existing customers! However, you do still need to meet our 6 peice minimum!
All garments supplied to All-County Apparel for screen printing services must be new and unwashed. Clients are required to provide us with a detailed list/ breakdown of all the apparel that is to be used per order/ design. Drop shipments must have the Invoice # and Job Name clearly labeled on the box or used when ordering the apparel from the distributor. When ordering/drop shipping garments, the following ship to format should be used:
All-County Apparel
785 Totowa Rd
Totowa, NJ 07512
PO: Your Invoice # and Job Name
Unsorted orders may be subject to a sorting fee of $50.00. This does not apply to drop shipments coming from a major distributor. Individually bagged apparel may be subject to a $0.25 per piece un-bagging fee. Clients must supply a detailed list of garments being supplied, including brand, style number, color and size, prior to drop shipping or dropping off garments in order to avoid sorting fees.
All-County Apparel, LLC will not be responsible for any manufacturer, mill or vendor defects on provided garments.
Returns are the client’s responsibility. If an order has been canceled and apparel must be returned, an RA and UPS Shipping Label must be supplied to All-County Apparel. Additional fees not to exceed $5 per carton may apply on any garments that must be returned on behalf of clients.
All-County Apparel, LLC may be unable to decorate and therefore refuse to print on certain garment types. Please contact our Customer Support Team before placing an order if it contains an uncommon apparel type or material.
Any garments left with All-County Apparel, LLC for more than 90 days are considered abandoned and will become property of All-County Apparel, LLC with the intention of donation or discardment.
Why this policy? We receive dozens of boxes every day. It is very easy for unlabeled carton(s) to get buried in the mix. These important details allow us to identify, sort, and check in your apparel for production. Sorting and un-bagging blank apparel requires additional time and labor. Sorting and un-bagging fees are in place to cover this expense.
Unfortunately, that's a big no! We'll go to the moon and back for our customers, but knowingly printing trademarked materials is highly, highly illegal. We love you, but not enough to do hard time! That said, every customer is responsible for ensuring the originality of their design, and we accept zero liability for the printing of trademarked materials.
If you're having trouble figuring out a design, or want to create something inspired by a design or look you saw elsewhere, our graphic artists love a good project and are more than happy to help.
You'll likely find an answer here, but you can also chat with us (below) right now or shoot us an email. We'll get back to you as soon as we can!