FAQ | All-County Corporate

At All-County Apparel, we’ve made the customer experience and product quality our top priorities!

We are a leading local custom apparel and t-shirt company specializing in screen printing, embroidery and custom online stores. We make ordering easy with our large product selection and experienced sales team. We can handle any size order on any deadline while staying within your budget. We offer shipping nationwide to all 50 states! Proudly trusted daily by over 2000 customers and counting!

All-County Apparel Fundraising is a free social fundraising platform where you can raise money and awareness for causes that you’re passionate about through the sale of customized apparel. You get your own Fundraising page where your supporters make purchases and donations, and we handle all of the details. At the end of your fundraiser, we ship the shirts and send the funds that were raised to you or your designated charity or other organization.

Standard production is guaranteed to be completed and ready for pick-up or delivery within 14 business days!

Rush Order spaces are limited. Rush Orders are not always possible and must be approved by All-County Apparel. Rush charges apply to production time only. If an order is being shipped, All-County Apparel is not responsible for delays on the part of the shipping carrier. The amount of time it takes a carrier to deliver the order is not guaranteed by All-County Apparel. We have absolutely no control over delays caused by UPS or other carriers that may be used.

· Road Construction Crews

· Law Enforcement

· Parking Lot Attendants

· EMTs & First Responders

· Toll Booth Operators

· Fire Fighters

· Delivery Drivers

· Towing Personnel

· Cargo Loading Personnel

· Auto Accident Investigators

· Warehouse Employees

· School Crossing Guards

· Utility Workers

· Airport Ground Crew

· Survey Crews

· Hunters

All-County Apparel Fundraising gives you the tools you need to create a fundraiser built around sales of custom designed t-shirts or other apparel. Our platform is 100% free to use, and if your page generates funds, we pass those funds along to your chosen beneficiary at the end of your fundraiser.

Here's how it works:

Create a custom design on the item of your choice. Add more color options or complimentary styles.
Decide what you want to charge for your items, when you want your fundraiser to end, and your sales goal (this is just a goal, not a minimum).
Write a few words about the cause you're raising money for.
We'll generate a custom fundraising page with all of this information, along with images of your custom item. Share the link to your page with your friends and supporters via email, social media, and any other ways you can think of to spread the word.
People purchase items directly from the page (and make additional donations, unless you disable that option). We handle payment processing, delivery, customer service, and other details.
When the fundraiser is over, we ship the shirts and send the funds raised to the designated person, group, or charity.

When choosing your hi-vis colors, you’ll want to take the environment that your team is working in into consideration. The color of your safety apparel should contrast with the surroundings as much as possible. Typically, high visibility apparel is either lime green or bright orange, so if your team is working in an environment with a lot of green then orange is probably the better choice. That is why most high vis hunting apparel is orange instead of lime green.

If your team is working outside at night, lime green is recommended over bright orange in the dark. It is also smart to add a reflective film or reflective tape to your hi-vis workwear to enhance nighttime visibility. High vis apparel is actually required to have retroreflective material in order to satisfy ANSI Class 3 Garment regulations.

It’s completely free to launch and run a Fundraising store!

Each individual page will have its own unique fundraising potential and print minimum, which is the number of items you'll need to sell to cover the order cost and start raising funds for your cause.

The order costs are based on several different factors, including the product you choose, the number of colors printing on either side of the item, and the price you set for your items.

As long as you reach your individual print minimum, the order costs will have been paid for, and the orders will be guaranteed to ship at the end of your Fundraising store and there's no limit to how much it can raise!

Standard turnaround time is 7-14 business days production time*, business days only. If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis.

Free order pickup is available at our Totowa, NJ headquarters - with this option, you will not be charged for shipping.

*Production time excludes shipping time & is dependent on quick mock approval from the customer.

For schools, universities, government organizations, and some larger corporations, we will accept an official purchase order. If you check out using the purchase order option or place your order by phone and organize this form of payment with a project specialist, your organization will be required to submit payment within 30 days of placing your order. If you have questions about what a purchase order is, feel free to give us a call at (973) 363-3181 or email us at ryan@allcountyapparel.com

Aside from staying visible, your hi-vis apparel should also be appropriate for the weather. Lightweight high visibility vests and hi-vis shirts work great for the hot summer months but won’t cut it in the winter. That’s why we also offer heavyweight hi-vis jackets, beanies, face masks, and cold weather pants. If your team works outside year round, make sure they have custom safety apparel for whatever nature throws their way.

Chances are that we already do!

We’re happy to take a look at any competing quotes. We can help ensure that the same garments and print specs are being compared when pricing is a confirmed.

Reach out to a Sales Rep or Get a Quote online to learn more!

We do offer special discounts and promotions, as well. Keep an eye on our Instagram and let us know if you’re representing a local non-profit, or charity.

If you need your shirts faster than 7-10 business days, with all the same guarantees as any order from All-County Apparel, you'll be covered with one of our faster delivery options.

Turnaround in 5 business days: +20%

Turnaround in 3 business days: +30%

Turnaround in 1-2 business days: +100%

We do not offer same day printing services.

Why this policy? Our production schedule operates at 90%+ capacity year round. This means that rush orders will typically require overtime for our employees to work on any rush orders. Rush fees are charged to cover our expense of overtime pay to our highly experienced production team of employees to complete your order. A rush fee is not a “pay to jump the line” fee.

Here are a few tips that have worked for our organizers:

Facebook is a very powerful promotional tool. By telling your story and sharing your All-County Apparel Fundraising link on social media you can exponentially get more visibility for your cause.
Another idea would be to create a dedicated Facebook page or group for the cause. We have seen that people like to follow a specific cause they care about and giving them a forum to follow you and share with others is a great way to keep them informed as well as be part of the solution.
Share your page with groups that may share the same interest for your cause. For example: if you're running a Fundraiser for an animal rescue, reach out to other shelters or groups that focus on specific breeds.
Share your Fundraiser's progress with your community! Write messages on social media, photos and even video.

he American National Standard for High-Visibility Safety Apparel and Accessories has established a set of regulations to keep workers safe that employers must comply with. High Vis apparel is broken down into 3 Performance Classes based on the work environment.

Performance Class 1 Garments – apparel in this class is fluorescent and highly visible but does not need to cover much of the body or be retroreflective. Examples of Class 1 Garments are hi vis safety vests, shirts, hats and outerwear that are one solid hi vis color.

Performance Class 2 Garments – this is considered the minimum level of visibility protection for those working in a roadway or public safety environments. The hi vis garment must cover a larger portion of the body than Class 1 Garments.

Performance Class 3 Garments – this category of safety apparel is reserved for those in the highest risk work environments. Class 3 Garments must have retroreflective material throughout the garment and must cover the arms and legs. Safety vests alone do not qualify as a Class 3 garment.

Contact one of our experienced sales representatives regarding any minimums that may apply to your order. Please note pricing decreases significantly as quantity increases (for all decoration processes).

Why this policy? Our operation is primarily set up for large-scale production. Smaller orders are both time and labor extensive. Smaller orders have a higher cost due to the amount of labor and time put into preparation and setup.

So how do you know what Performance Class is right for your business? The ANSI breaks down high-visibility apparel into 3 different types: off-road, roadway and public safety. These application distinctions serve as the baseline for determining what ANSI/ ISEA Performance Class you are required to meet. Performance Class 1 safety apparel is only suitable for workers working in an off-road environment. Workwear for roadway or public safety applications must meet either Performance Class 2 or 3 regulations depending on the amount of background fabric of the garment.

Type O (“off-road”) Applications Include…

-Workers retrieving shopping carts from parking areas

-Warehouse employees in warehouses with heavy equipment traffic

-Workers in fossil fuel extraction, refinery, and mining

Type R (“roadway”) Applications Include…

-Roadway construction workers

-Parking Attendants

-Toll Gate Operators

-School Crossing Guards

-Towing Drivers & Staff

-Airport Ground Crew

Type P (“public safety”) Applications Include…

-Law Enforcement

-EMTs

-First Responders

-Firefighters

-Road Closure Personnel

-Auto Accident Investigators

We've seen our most successful fundraisers run anywhere from 2-4 weeks. This will allow enough time to promote your page and give your supporters enough time to support the Fundraising page, but will be short enough to get the shirts out quickly to your supporters.

Please keep in mind that shirts are usually delivered approximately 2-3 weeks after a page closes, so if you have a tight deadline, or an event date you'd like to have the shirts in time for, you'll need to leave enough time between the end of your Fundraising store and your event date.

The purchasing time will close at 11:59 pm EST on the day you choose to end the Fundraiser.

When it comes to pricing your quote, there are five things we consider: 1. Quantity 2. Garment Style/Brand 3. Decoration Type(s) 5. Additional Services Required

Pro Tip: If you’re looking to save money, limiting your ink colors, increasing your order quantity, or selecting a different garment style may lower your cost pretty significantly.

If you need a quote, feel free to give us a call, or Get a Quote.

Retail clients may provide files in any format they have, even if it's just a sketch!

Contract Clients are held to a higher standard and must send all files must in at least 300 ppi or Vector Format. If your file is not 300 ppi, you cannot just increase the resolution of the file. This is called "upsampling" and will result in a blurry image. If you are creating your file in Adobe Illustrator or another Vector-based software, just size your image to the size you want it to print.

We accept the following File Types:

Illustrator (.AI)

Vector (.EPS)

Photoshop (.PSD)

PDF

JPEG

TIFF

We prefer .AI or .EPS files first because Vector images can be scaled without affecting quality. We prefer .PSD or .PDF second & .JPG or .TIFF last.

For more information, check out our Artwork Requirments page!

We don’t recommend printing over seams, or zippers.

We do our very best to produce the best looking prints anytime we print. However, printing on or over any seams, collars, pockets, zippers or otherwise is subject to distortion, print imperfections, and/or other small inconsistencies.

The closer a print is to a seam or zipper, the more prone to inconsistencies it will be. We typically recommend prints are placed no closer than .5" to a seam for best results.

We specialize in screenprinting plastisol inks only. We do not offer water-based or dye-discharge inks at this time. Each ink type has its unique benefits and limitations.

Plastisol ink yields bright and opaque prints.

Waterbased and dye-discharge inks can achieve super soft prints, but typically not as bright or easier to work with for smaller runs.

While plastisol inks cannot achieve as soft of a print, we specialize in striking a balance between a bright detailed print, and a soft comfortable-to-wear print.

Screen printing is a ‘spot color’ process – this means that each color is printed using a mixed ink, and each color has its own screen to transfer the image onto the garment. Halftones are tiny dots used to recreate shades of an ink coloor on press.

This is where the halftone comes in. A halftone is an array of different size dots which allows screen printers to simulate tonal variation when printing with a single ink on press. What’s the benefit? A halftone allows to use one ink coloor in one screen, and approximate various shades of that ink coloor. The eye blends these tiny dots into smooth tones.

Inks can be mixed to closely simulate swatches from the Pantone Matching System. We keep a copy of both the Solid Coated and Solid Uncoated guides in our shop.

Once printed, the main type of inks we use are similar swatches from the Solid Coated book. The inks are slightly glossy and reflect a bit of light, so it’s not possible to simulate Solid Uncoated swatches with our current ink process.

Both the Solid Coated and Solid Uncoated books contain inks printed onto paper. Screen printed inks applied to textiles behave a little bit differently due to difference in the ink and the texture of the garment, so it’s important to note that it’s not possible to perfectly match a Pantone Swatch, only to closely simulate it with the different ink type. There are optical differences due to the variables between ink and garment.

Ask your Account Rep for more details when exact color accuracy is a concern and check out our Pantone Matching page.

All files must be at least 300 ppi or Vector Format. If your file is not 300 ppi, you cannot just increase the resolution of the file. This is called "upsampling" and will result in a blurry image. If you are creating your file in Adobe Illustrator or another Vector-based software, just size your image to the size you want it to print.

We accept the following File Types:

Illustrator (.AI)

Vector (.EPS)

Photoshop (.PSD)

PDF

JPEG

TIFF

We prefer .AI or .EPS files first because Vector images can be scaled without affecting quality. We prefer .PSD or .PDF second & .JPG or .TIFF last.

For more information, check out our Artwork Requirments page!

Absolutely! Creating mockups is part of the ordering process for every order. The mockup gives a visual idea of the size and placement of your design.

Please note the digital mockup is created on a generic garment template. When printed, the design will appear larger/smaller on some shirts depending on the size of the garment being printed (example: Small vs. XL tees).

Due to variances in monitor calibration, colors on the mockups may appear different on your screen.

Changes to the order after approving the mockup could increase turnaround times for your orders. We will not be responsible for errors, misspelling, or otherwise in approved designs and/or mockups.

Due to the massive variance between brands, sizes, styles and other factors there is always a variance in the size of a design on a mockup in relation to the garment. Designs will always be printed to the size spec on the Order. If no custom size specifications are provided the design will be printed to our in-house standard specs for the placement.

Distribution of mockups should credit All-County Apparel.

Definitely! You can check out our showroom to try check out and try on some of our best-sellers, trending items, and recomendations.

The absolute best way to try a garment is to purchase a blank sample. A blank sample lets you wear and truly test the garment. We don’t have any blank samples to borrow from our shop.

Let your Account Representative know what you’re looking for and we can get Blank Order started for you.

If a blank sample isn’t in the budget (or timeline!), your Account Rep can help recommend the perfect garment for your needs.

Yes, you can! All garments supplied to All-County Apparel for screen printing services must be new and unwashed. Clients are required to provide us with a detailed list/ breakdown of all the apparel that is to be used per order/ design. Drop shipments must have the Invoice # and Job Name clearly labeled on the box or used when ordering the apparel from the distributor. When ordering/drop shipping garments, the following ship to format should be used:

All-County Apparel

785 Totowa Rd

Totowa, NJ 07512

PO: Your Invoice # and Job Name

Unsorted orders may be subject to a sorting fee of $50.00. This does not apply to drop shipments coming from a major distributor. Individually bagged apparel may be subject to a $0.25 per piece un-bagging fee. Clients must supply a detailed list of garments being supplied, including brand, style number, color and size, prior to drop shipping or dropping off garments in order to avoid sorting fees.

All-County Apparel, LLC will not be responsible for any manufacturer, mill or vendor defects on provided garments.

Returns are the client’s responsibility. If an order has been canceled and apparel must be returned, an RA and UPS Shipping Label must be supplied to All-County Apparel. Additional fees not to exceed $5 per carton may apply on any garments that must be returned on behalf of clients.

All-County Apparel, LLC may be unable to decorate and therefore refuse to print on certain garment types. Please contact our Customer Support Team before placing an order if it contains an uncommon apparel type or material.

Any garments left with All-County Apparel, LLC for more than 90 days are considered abandoned and will become property of All-County Apparel, LLC with the intention of donation or discardment.

Why this policy? We receive dozens of boxes every day. It is very easy for unlabeled carton(s) to get buried in the mix. These important details allow us to identify, sort, and check in your apparel for production. Sorting and un-bagging blank apparel requires additional time and labor. Sorting and un-bagging fees are in place to cover this expense.

When it comes to pricing your quote, there are five main things we consider: 1. Quantity 2. Garment Style 3. Garment Color 4. Design Placements 5. Decoration Method(s)

Pro Tip: If you’re looking to save money, limiting your ink colors, increasing your order quantity, or selecting a different garment style may lower your cost pretty significantly.

If you need a quote, feel free to give us a call, or Get a Quote.

If you already have your logo digitized, you can email it to us and avoid the setup fee. However, your logo must be in a DST format. Acceptable embroidery files include Tajima, Barudan, and Melco digitized embroidery files. We recommend you include a JPEG, and any vectore files (AI or EPS) file along with the digitized file. All-County Apparel is not responsible for the embroidery quality of customer supplied DST files.

Standard production is guaranteed to be completed and ready for pick-up or delivery within 14 business days!

Rush Order spaces are limited. Rush Orders are not always possible and must be approved by All-County Apparel. Rush charges apply to production time only. If an order is being shipped, All-County Apparel is not responsible for delays on the part of the shipping carrier. The amount of time it takes a carrier to deliver the order is not guaranteed by All-County Apparel. We have absolutely no control over delays caused by UPS or other carriers that may be used.

For more informastion, head to Delivery & Turnaround!

Yes, for special projects and existing customers! However, you do still need to meet our 6 peice minimum!

All garments supplied to All-County Apparel for screen printing services must be new and unwashed. Clients are required to provide us with a detailed list/ breakdown of all the apparel that is to be used per order/ design. Drop shipments must have the Invoice # and Job Name clearly labeled on the box or used when ordering the apparel from the distributor. When ordering/drop shipping garments, the following ship to format should be used:

All-County Apparel

785 Totowa Rd

Totowa, NJ 07512

PO: Your Invoice # and Job Name

Unsorted orders may be subject to a sorting fee of $50.00. This does not apply to drop shipments coming from a major distributor. Individually bagged apparel may be subject to a $0.25 per piece un-bagging fee. Clients must supply a detailed list of garments being supplied, including brand, style number, color and size, prior to drop shipping or dropping off garments in order to avoid sorting fees.

All-County Apparel, LLC will not be responsible for any manufacturer, mill or vendor defects on provided garments.

Returns are the client’s responsibility. If an order has been canceled and apparel must be returned, an RA and UPS Shipping Label must be supplied to All-County Apparel. Additional fees not to exceed $5 per carton may apply on any garments that must be returned on behalf of clients.

All-County Apparel, LLC may be unable to decorate and therefore refuse to print on certain garment types. Please contact our Customer Support Team before placing an order if it contains an uncommon apparel type or material.

Any garments left with All-County Apparel, LLC for more than 90 days are considered abandoned and will become property of All-County Apparel, LLC with the intention of donation or discardment.

Why this policy? We receive dozens of boxes every day. It is very easy for unlabeled carton(s) to get buried in the mix. These important details allow us to identify, sort, and check in your apparel for production. Sorting and un-bagging blank apparel requires additional time and labor. Sorting and un-bagging fees are in place to cover this expense.

Unfortunately, that's a big no! We'll go to the moon and back for our customers, but knowingly printing trademarked materials is highly, highly illegal. We love you, but not enough to do hard time! That said, every customer is responsible for ensuring the originality of their design, and we accept zero liability for the printing of trademarked materials.

If you're having trouble figuring out a design, or want to create something inspired by a design or look you saw elsewhere, our graphic artists love a good project and are more than happy to help.

COVID-19 UPDATE: WE ARE OPEN & OPERATING at 100% capacity!

FREQUENTLY ASKED QUESTIONS

Can you print more than shirts?

Why choose All-County Apparel?

What is All-County Apparel Fundraising?

What is the standard turnaround time?

Who is Custom Hi Vis Apparel recommended for?

What Forms of Payment Do We Accept?

Can I have my order in a rush?

How can I place an order?

Can I stop by to chat about my order?

How does All-County Apparel Fundraising work?

When is Payment Due?

How should I pick High Visibility Colors?

Are Fundraising Stores free to use and how much can an organizer raise?

Where are you located? Is parking available?

What are my shipping options?

Schools, Universities, &amp; Government"

What types of High Visibility Apparel are available?

How quickly can I receive my order?

Will you beat the price of my current t-shirt printer?

Checks &amp; Money Orders

How will my order be shipped?

Do you offer rush services?

What are some good ways to promote my fundraiser?

What about meeting ANSI High Visibility Apparel Standards?

Do you have a minimum order quantity?

Can you explain types of Custom Hi-Vis Apparel by Application?

Can you sponsor my event, organization, or project?"

What Is A Purchase Order?

How long should I run my fundraiser?

How can I check on the status of my order?

Can I offer more than one item for my Fundraiser?

What can affect/delay turnaround times?

How does the order process work?

What if I need to cancel my order?

How does pricing work?

When will my order go into production?

What file format should I send my designs in?

How can I pay for my order?

How does pricing work? Can I get a quote?

Is my design affected by seams or zippers?

What type of ink do you used for screen printing?

What is a "halftone"?"

How does Pantone (PMS) matching work?

Do you offer Special Effects like 'Metallic', 'Glitter', or 'Clear' ink?"

What file format should I send my designs in?

Can you create an original design for me?

Can you help get my design files ready to print?

Can I see a design proof before I confirm my order?

Can I order a mix of different color garments, or different style garments?"

Can I try on a garment before placing a full order?

Can I supply my own garments?

How much does embroidery cost?

Do you have a minimum quantity order?

What do you need to digitize my logo?

What if my logo is already digitized?

Can you modify the original design of my logo?

How long does it take to have my order ready?

Can I mix apparel styles, sizes and colors?"

Will you embroider items sent to you?

Can I print trademarked materials?

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785 Totowa Road

Totowa, NJ 07512

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Schools, Universities, & Government"

Checks & Money Orders